Shipping Policy

Last Updated: August 6, 2026

This Shipping Policy describes how Zivorah processes and fulfills orders placed on zivorah.shop. Please read this policy carefully before placing your order.

1. Where We Ship

Zivorah currently ships across the United States. We do not currently offer international shipping.

2. Shipping Rate

Flat Shipping Rate: $7.00 per order within the United States, regardless of order size or weight.

3. Order Processing Time

All orders are processed within 1 to 2 business days (Monday through Friday, excluding public holidays) after payment is confirmed.

Orders placed before 5:00 PM EST (Monday–Friday) are typically processed the same business day. Orders placed after 5:00 PM EST, on weekends, or on public holidays will be processed on the next business day.

You will receive an email confirmation once your order has been placed, and a second notification with your tracking details once your order has been shipped.

4. Estimated Delivery Time

After your order has been processed and shipped, carrier transit takes approximately 4 to 6 business days. Total estimated delivery time is 5 to 8 business days from the date your order is placed.

Delivery times are estimates and are not guaranteed. Delays due to carrier issues, weather, or high-volume shipping periods are outside our control.

5. Shipping Carriers

Zivorah ships via USPS, UPS, or FedEx, depending on the destination and package size. The carrier will be confirmed in your shipping notification email.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package directly on the carrier's website.

Note: If you do not receive tracking information within 3 business days of placing your order, please contact us at support@zivorah.shop.

7. Shipping Address Accuracy

Please double-check your shipping address at checkout. Zivorah is not responsible for orders delivered to an incorrect address provided by the customer. If you need to update your shipping address after placing an order, contact us immediately at support@zivorah.shop. We cannot guarantee address changes once an order has been processed.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@zivorah.shop within 7 days of the expected delivery date. Please include your order number, photos of any damage, and a description of the issue. We will work with the carrier to resolve the situation promptly.

9. Contact Us

Business Name: Zivorah

Business Address: 6339 Olde York Rd, Parma Heights, Ohio 44130, United States

Business Email: support@zivorah.shop

Business Hours: 9:00 AM – 6:00 PM EST (Monday – Friday)

Live Chat: Available 24/7